:root{color-scheme:light;--ink:#193247;--muted:#4c6271;--bg:#e8eeec;--panel:#f4f7f1;--line:#b8cac5;--accent:#366a60}*{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at 90% 0,#d1e4df,transparent 55%),var(--bg);color:var(--ink);font-family:Tahoma,Arial,sans-serif;line-height:1.8}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer;min-height:44px;padding:10px 17px;background:#d7e8e2;border:1px solid #9fbdb2;border-radius:13px;font-size:13px;font-weight:bold}button:disabled{opacity:.6;cursor:wait}input,select,textarea{width:100%;padding:11px 12px;border:1px solid #b2c3c4;border-radius:12px;background:#edf3f0;min-height:45px;font-size:14px}input:focus-visible,select:focus-visible,textarea:focus-visible,button:focus-visible,a:focus-visible{outline:3px solid #478a78;outline-offset:3px}label{display:grid;gap:6px;font-size:12px;font-weight:bold}h1,h2,h3,p{margin:0}h1{font-size:clamp(22px,3vw,33px);letter-spacing:-1px}h2{font-size:18px}.page{max-width:1600px;margin:auto;padding:30px}.masthead{display:flex;gap:18px;align-items:center;margin-bottom:28px}.brandmark{width:60px;height:60px;display:grid;place-items:center;border-radius:19px;background:#9fc9b8;border:1px solid #719d8d;font:bold 36px Georgia;color:#274d40}.eyebrow{direction:ltr;text-align:right;font:10px Arial;letter-spacing:2px;color:#466c61;margin-bottom:8px}.masthead p:not(.eyebrow){font-size:12px;color:var(--muted);margin-top:6px}#logout{margin-inline-start:auto}.panel{background:var(--panel);border:1px solid var(--line);border-radius:22px;padding:22px;box-shadow:0 8px 25px #264b3e06}.login{max-width:460px;margin:8vh auto}.login p{font-size:12px;color:var(--muted);margin:12px 0}.login form{display:grid;gap:16px;margin-top:22px}.kicker{font-size:11px;font-weight:bold;color:#597363}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}.metric{padding:18px 22px;border:1px solid var(--line);border-radius:20px;background:#e1ebe4}.metric b{font-size:30px;display:block;line-height:1.5}.metric span{font-size:12px;color:var(--muted)}.toolbar{display:flex;align-items:end;gap:12px;flex-wrap:wrap;margin-bottom:18px}.toolbar label{flex:1;min-width:170px}.toolbar .search{flex:1.4}.columns{display:grid;grid-template-columns:minmax(310px,.8fr) minmax(0,1.35fr);gap:18px;align-items:start}.hint{font-size:11px;color:var(--muted);margin:6px 0 18px}.ticket{display:block;text-align:right;width:100%;background:#edf3ed;border:1px solid #c0cfbf;padding:14px;margin:10px 0;border-radius:14px}.ticket[aria-pressed=true]{background:#d6e8df;border:2px solid #649889}.ticket h3{font-size:14px}.ticket small{font-size:10px;font-weight:normal;display:block;color:#546a6c}.ticket .origin{direction:ltr;text-align:right;overflow-wrap:anywhere;margin-top:8px}.badge{display:inline-block;padding:3px 9px;border-radius:7px;background:#e3dfc9;font-size:10px;margin:7px 0}.badge.urgent{background:#ecd1ca;color:#6d3e35}.detail header{border-bottom:1px solid var(--line);padding-bottom:17px;margin-bottom:18px}.detail .domain{font:12px Arial;direction:ltr;text-align:right;overflow-wrap:anywhere;color:#416e5d}.detail small{color:var(--muted);font-size:11px}.message{max-width:90%;background:#e5edf0;border:1px solid #b9ccd1;border-radius:16px 4px 16px 16px;margin:13px 0;padding:14px}.message.central{margin-inline-start:auto;background:#e3ebd8;border-color:#bbc9a4;border-radius:4px 16px 16px 16px}.message p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:2;margin:9px 0}.message b{font-size:11px}.messages{max-height:48vh;overflow:auto;overscroll-behavior:contain}.answer{margin-top:22px;display:grid;gap:14px}.answer .actions{display:flex;gap:12px;align-items:end}.answer .actions label{flex:1}.empty{padding:45px 12px;text-align:center;color:var(--muted)}.empty p{font-size:13px;margin-top:12px}.empty-icon{font-size:60px;color:#71a48c;display:block}#notice{padding:13px 18px;margin:10px 0 18px;border:1px solid #c8a297;border-radius:13px;background:#f1e1d6;font-size:13px}footer{margin-top:28px;font-size:11px;color:#60756c;text-align:center}[hidden]{display:none!important}@media(max-width:850px){.columns{grid-template-columns:1fr}.page{padding:16px}.masthead{align-items:flex-start;flex-wrap:wrap}.brandmark{width:48px;height:48px}.masthead>div:nth-child(2){flex:1}h1{font-size:22px}.metrics{grid-template-columns:repeat(2,1fr)}.panel{padding:17px}.toolbar label{min-width:130px}.messages{max-height:none}#logout{margin-inline-start:0}.message{max-width:95%}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}